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What To Do When You Can’t Log Into Your Account

Your account is created when you buy the Interactive. Not a member yet? Sign up here.

Any collections you’ve bought unlock automatically, as long as you used the same email address for each purchase.

Resetting Your Password

  1. Go to the login page.
  2. Tap Forgot password? Reset it.
  3. Enter the email you used to buy the Interactive and tap SEND RESET LINK.
  4. Open the email and tap the link. Check your spam or junk folder if you don’t see it.
  5. Enter your new password twice and tap UPDATE PASSWORD. You’ll be logged in.

If the page says the link is invalid or expired, tap REQUEST A NEW RESET LINK and use the newest email.

Logging In Without a Password

  1. On the login page, tap Or use magic link instead.
  2. Enter your email and tap SEND MAGIC LINK.
  3. Open the email and tap the link to log in.

If You See “We couldn’t find that user”

There’s no account with that email. Try any other email you might have used when you bought the Interactive.

If No Email Arrives

Wait 5–10 minutes and check your spam, junk, or promotions folder. If it’s still not there, there may have been a typo in your email when you bought the Interactive. Let us know by:

  • Replying to any email from Frump Fighters
  • Using the chat bubble in the corner of this page
  • Emailing interactive@frumpfighters.com
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