Features of the Platform
Adding an image to a piece on My Closet causes the window to close and reload.
If you’ve been experiencing issues while trying to add images to a piece in your “My Closet” – we’re here to help you find a solution. Some users have encountered a problem where the window closes and reloads unexpectedly.
If you’re facing this issue, please follow these steps to potentially resolve it:
The problem you’re encountering seems to be specific to the Firefox browser when used on an Android phone.
Try Chrome Instead
We recommend trying an alternative browser to see if it resolves the issue. Download and install the Chrome browser on your Android phone. After switching to the Chrome browser, attempt to add images to a piece in your My Closet again.
If the issue persists or you need further guidance, don’t hesitate to get in touch with our support team! You can easily reach out to us using the chat feature in the corner of your screen.
We’re here to ensure that your experience with our platform is as seamless as possible. If you’re still facing challenges, reach out to us, and we’ll be more than happy to assist you in resolving the issue.
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